Genshin Impact "Astral Reflection" Mona 1/7 Scale Figure

Shipping Costs: Shipping costs are calculated based on the weight of your order, destination, and chosen shipping method. You can view the shipping costs at checkout before completing your purchase.

Tracking Your Order: Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information. This allows you to monitor the progress of your delivery in real-time.

International Shipping: We proudly serve customers worldwide. International shipping options are available, and delivery times may vary depending on your location and local customs procedures. Please note that international orders may be subject to import duties, taxes, and fees, which are the responsibility of the recipient.

Shipping Address: Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Shipping Damage: While we take every precaution to ensure your order is packaged securely, damages during transit may occur. If you receive a damaged shipment, please contact us immediately with photos of the damage, and we will assist you in resolving the issue promptly.

Shipping Restrictions: Certain items may be subject to shipping restrictions based on size, weight, or destination. We will notify you promptly if any restrictions apply to your order.

Contact Us: If you have any questions or concerns regarding shipping, please don't hesitate to contact our customer service team. We are here to assist you every step of the way.